For the Harry Potter tour, head to The Palace Theatre, on Shaftesbury Avenue, and look for the guide holding up a bright red umbrella.

The Harry Potter tour starts at The Palace Theatre, on Shaftesbury Avenue, and the guide should be nearby holding a red umbrella.

The Free Harry Potter tour will finish near Embankment Underground Station. The exact location will vary depending on the guide and the day, but the guide will always let you know at the beginning of the tour.

The Harry Potter tour is roughly 2 hours long, but will vary on the guide.

Yes please. The number of bookings we receive dictates how many guides we send to run the tour. If we have 100 extra people turn up, its not going to be a good experience for anyone. Please be aware, we do not accept groups of 8 people or more. Even if you book separately, if you attend the tour as a big group, you will be turned away. If you are a group of 8 or more please contact us to enquire about booking a private tour.

We'd be very grateful if you could cancel if you can no longer attend, as it could allow us to give your spot to someone else.

If its raining, we will get wet! We always recommend you carry an umbrella in London, the weather really is that temperamental, but if we didn't run tours in bad weather, we wouldn't get to do many. Rain or shine we will be there waiting. Of course, if you don’t fancy standing in the rain with us we understand.

Our tours are all walking, so we always recommend comfy shoes. Check the weather on the day of the tour, but we recommend bring a raincoat and some SPF just incase.

We run all our tours on a pay what you think it’s worth basis. There is no booking fee for our free tours, and no payment is required before the tour begins. This means they are accessible to every budget. However our guides are all freelancers and don't get paid to do the tour, if you have fun then you can decide if you would like to tip your guide. The value is up to you, whatever fits in with your budget and your level of enjoyment. This also incentivises our guides to never stop trying to improve, as the system rewards the guides who provide the best quality tours. Tipping is always voluntary and our guides will never pressure you into it, but this is their job so if you have had fun, we ask that you take a moment to consider what it was worth to you.